Thank you Gini! I would like to write a review of your company to recommend you. Please feel free to put on your website. We have been using BAT for around 18 months now probably and not once have I ever had any complaints from any of our staff about your drivers, speed, drop offs or pick ups. None of your cars have ever been significantly late. You have always responded to any changes in a timely manner, your admin and drivers are always friendly, courteous and reliable. I wished all taxi companies worked this way and I wished you did more than just airport transfers! However, we travel regularly to LGW/STN/LHR/LCY so you will always be the first port of call for me as you are extremely good value for money. This company prides itself on incomparable customer service and we expect the same from all suppliers for our business and you certainly do that. I congratulate you on your service, keep it up! Vanessa Harding Operations Administrator The Thinking Traveller
Fantastic service, both drivers were polite and attentive to my needs. I'd be happy to recommend you to any colleagues or friends. I'd also like to compliment you on your use of technology, getting all the information to me so quickly made me feel confident about using you and informed as to our meet times.
Thank you very much for a professional and quick service. I booked you whilst I was in Cancun and was very worried that you might not be there when I arrived with my wife, daughter, grandson and mother in law with all our luggage. No such problems your man Mohan was there on time and even helped us with our luggage. I will defiantly be using your company again and recommending you to family and friends.
We were very pleased with the service provided, including the online booking process. Our driver, Arun, arrived to collect us right on time and was very keen to get us to Heathrow on time, which is what he did. We have returned home to Australia now but we would have no hesitation in recommending your services.
I had a very prompt and efficient service. This was the second time I have used your service and would definitely use it again. The driver was also very courteous and helpful.
I just wanted to say how pleased I was with your service, it was first class from initial enquiry right to the final drop off yesterday afternoon. Everything was done with efficiency and professionalism. The drivers were smart, very polite and attentive and the journeys very smooth. I would not hesitate to use you again or recommend you to my friends or colleagues.
I wanted to write to you to tell you how absolutely brilliant Dass was yesterday - having picked me up at 4pm from Heathrow yesterday and getting me home at 4.30am this morning. He kept his sense of humour throughout, keeping calm and always smiling when many people would not. Even as the night wore on and he was clearly very tired he didn't complain once and his driving was excellent. At times, the situation was quite scary with cars and lorries skidding all over the A23 as the road just turned into one big ice skating rink but we didn't skid once; and having had a very serious car accident 30 years ago, I am quite an anxious passenger but I felt completely safe. I have always been impressed by the professionalism of your drivers but now even more so. I do hope he got home ok as I was worried that he then had to drive all the way back and goodness knows how long that took. I am ever so grateful to him.
I have been totally delighted and very impressed with the service I received from your company, and will happily recommend you to friends and family. Thank you for contributing to stress free travel.
I would like you to know that our assigned driver was wonderful. We had a 4:30am pick up and the streets all around our hotel were closed temporarily for an Olympic marathon event. We also did not have a working cell phone. Thankfully we had received the drivers cell phone number and we were able to reach him from our hotel reception desk phone. We arranged to meet several blocks away near Victoria.When we arrived there by foot the driver was also on foot looking for us and he called out our name when he saw us. It was a huge relief, knowing that he had waited for us and worked hard to find us. I do not recall his name, but please commend him for his fine service.
My driver (sorry I did not get his name) provided excellent service and should be commended. --TL